Sunday 8 February 2015

Communication gave you charisma



Communication can be described as simply the act of transferring information from one place to another and there are various categories of communication. It is a two way process of reaching mutual understanding, in which participants not only encode information,news,ideas and feelings but creates share meaning. It connects people or places, it can be in business, and organization cannot operate without communication between departments and employees.it requires a sender, a message, a medium and recipient and receiver don’t have to be present or aware of the sender intentions to communicate at the time of communication. The process is completed when the receiver understands the sender’s message.

Improving your communication skills


  1.        Learn to listen-listening is the same as hearing, learn to listen not only the words spoken but how they are spoken including non-verbal messages sent with them. You need to involve yourself in communication.
  2.        Ask questions- ask good questions and they will give communication value. It is valuable to know exactly what people want and do this by using the art of questioning and listening.
  3.       Empathize-try to see things from the point of view of others and try not to be judgmental or biased by preconceived ideas or beliefs. Rather view situations and responses from the other person’s perspective.
  4.        Speak loud enough to be heard-the clear tone and volume will ensure that your listeners hear exactly your messaging and what are you saying.
  5.      Encourage people-the speaker need to offer the words of encouragement and praise others. Make sure people feel; welcome, wanted, valued, and appreciated in your communications.
  6.       Make eye contact-when you are speaking or being spoken an eye contact is key and it will encourages the other person to be interested in you in return. Be sympathetic and congratulate their positive landmarks.
  7.        Treat people equally- communicate on an equal basis and avoid patronizing people, make sure you make them to laugh you will win their attention.
  8.        Attempt to resolve conflict- learn to resolve problems soon as they arise and lean to be negotiator and mediator. Use your skills to hear and understand both sides of any argument and encourage people to talk to each other.
  9.        Practice –communications skills can be practice on daily basis in settings that range from the social to the more professional. Do practicing everyday no matter how small that will make you better.
  10.    Maintain a positive attitude and smile-do your utmost best to be friendly, upbeat and positive with other people.

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